Data Bridge Market Research analyses that the Europe Business Process Outsourcing (BPO) Market will grow at a CAGR of 7.8% during the forecast period of 2023 to 2030. During the forecast period, manufacturers involved in the business process outsourcing (BPO) market likely benefit significantly from increased awareness of the advantages of Business process outsourcing and investments in various organizations.
Market players are expanding their service offerings in order to acquire a competitive advantage. The Europe market is rising steadily as a result of the expanding industrial sector, infrastructure development, and technical improvements in developing countries. The adoption of IOT, and AI technologies is considerably driving the Europe market. Increased government backing and investment in rebuilding the old power transmission and distribution system is one element driving the market's rapid rise.
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Market Players Covered:
Quarnstrom & Vang, Mediterranean Consulting, Parera Consulting Group SL, Newco communications, Callgest.net, DISYS, Xterna, Nova BPO, TRIA HORA, Cognodata, DAEM Dirección y Administración de Empresas, S.A., Abinitio Consulting SLU, UNISONO SOLUTIONS GROUP S.L. (acquired by Intelica group), Grupo CMC, Essentiel-outsourcing, Wallner Group, CPM International, Bukit BPO by BC, TDCX, WebhelpIBM Corporation, Cognizant, Capgemini, Genpact, ADP, Inc., Wipro Limited, Accenture, Tata Consultancy Services Limited, HCL Technologies Limited, NTT DATA, Inc., WNS (Holdings) Ltd., Conduent, Inc., NCR Corporation, Tech Mahindra Limited, Infosys Limited, Concentrix Corporation, TTEC, SunTec Web Services Pvt. Ltd., Invensis Technologies Pvt. Ltd., Sodexo, ExlService Holdings, Inc. and Affiliates., Intetics Inc., AMDOCS, CBRE, eNoah, Helpware, Outsourcia, Aidey, ALAC ETOILE, Humania BPO, Intersa, CBRE, and H2A among others
Key Opportunities:
- Focus on multi-workflow scheduling of business
Earlier, automated workflows were reserved only for wealthy organizations willing to invest heavily in complex CRM and ERP systems. But, the advent of cloud technology has turned this concept on its head. As the technology transformed, people started leveraging its power to automate their complex workflow processes to achieve process integration. BPO has dramatically expanded in recent years as companies see the benefit in reducing costs, improving efficiency and customer service, and enabling high growth while working with limited resources.
- Emergence of digital technologies, namely AI, IoT, and cloud computing
Cloud computing has turned out to be a major driving force for digital transformation across industries. It provides unparalleled agility and reduces operational and management overheads. Several governments and businesses are starting to leverage this technology and are slowly gaining popularity across several verticals. The potential has become so open that the notion of the cloud is limited to only IT functions has completely changed. This is further integrated with other technologies such as artificial intelligence (AI), the internet of things (IoT), and edge computing, among others.
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Segments Covered:
By Outsourcing Type (Offshore, Nearshore, and Onshore), Service (Voice Processing, Telemarketing Services, Image Editing Services, Virtual Staffing Services, 3D Visualization Services, and Others) Application (Customer Care, Finance and Accounting, Talent and HR Services, Sales and Marketing, Sourcing, Procurement & Supply Chain, Facilities and Administration, Product Engineering, Training, and Others), Deployment Mode (On Premise, and Cloud), Organization Size (Large Enterprises, and SMEs), Ownership (Captive, and Third Party), Outsourcing Approach (Best-Shore, Bundled Services, Contract Based, and Fee For Service), End User (BFSI, IT and Telecommunication, Healthcare, Manufacturing, Retail & E-commerce, Government & Defense, Transportation and Logistics, Travel and Hospitality, Education, Energy and Utilities, and Others)
Europe Business Process Outsourcing (BPO) Market Regional Analysis/Insight
Europe business process outsourcing (BPO) market is analyzed, and market size insights and trends are provided by outsourcing type, service, application, deployment mode, organization size, ownership, outsourcing approach, and end user.
The country covered in Europe Business Process Outsourcing (BPO) market report are U.K., Germany, France, Italy, The Netherlands, Spain, Switzerland, Russia, Belgium, Turkey, and Rest of Europe. U.K is expected to dominate Europe business process outsourcing (BPO) market due to the market due to the growing number of new businesses.
The region section of the report also provides individual market-impacting factors and changes in regulations in the market domestically that impact the current and future trends of the market. Data points such as new sales, replacement sales, country demographics, disease epidemiology, and import-export tariffs are some of the major pointers used to forecast the market scenario for individual countries. Also, the presence and availability of Europe brands and their challenges faced due to large or scarce competition from local and domestic brands, the impact of sales channels are considered while providing forecast analysis of the country data.
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