The Great Resignation has made a major impact on the workplace, leading employers to reevaluate their organizations and adjust to better meet workers’ needs. Employee engagement is one way in which employers are adjusting, proven to boost recruitment levels, reduce staff turnover, increase productivity, and improve customer service and retention. Employees who feel connected with their colleagues and their workplace are oftentimes more productive, have longer tenures and are better able to share their knowledge with others. However, according to a recent Gallup poll, more than half of American workers are not engaged, and the problem is only growing worse in the wake of the pandemic.

As employers look to adapt their organizations to improve employee engagement in digital and hybrid work environments, there are four pillars to keep in mind: Training and Development, Well-Being, Company Culture, and Recognition. Solving the issue requires much more than just Zoom calls; it involves a flexible and personalized approach to employee relations.

Training and Development

To be truly present and engaged at work, employees need to be able to envision a path toward growing their careers. Many times, this means promotion opportunities but it can also be the ability to develop professional knowledge and skills. For Generation Z, this particularly rings true. The 2021 LinkedIn Workplace Learning Report found that 50% of Gen Z’ers watched more hours of learning content in 2020 vs. 2019, and 76% believe that learning is the way to a successful career.

Employers should give workers the option to expand their repertoires and participate in new projects, making those opportunities known when recruiting as well, such as mentoring, cross-department training, skills development courses, conferences, seminars, and more. The more opportunities people are given to explore their professional interests, the more likely they will be to improve their levels of performance.

Employee engagement requires a holistic approach for business success. Through fostering a positive, trusting environment, encouraging development and growth, and publicly acknowledging workers’ hard work, organizations of all sizes can both recruit and retain top talent who feel invested in the company as a whole.

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