The cybersecurity landscape may seem like a crowded place. There are many solutions that are comparable and have impressive track records. They also offer various levels of value to managed services partners (MSPs) when they choose the right cybersecurity partner.
However, there are always important differences between software partners for MSPs -- and the differences shouldn't be overlooked. Below are five guidelines that will help you make an informed decision when choosing an information security provider that will work with you for the long run and which you will not regret.
1. Prioritize performance
Regardless of your choice of provider, it's your reputation at stake when customers suffer from an attack or outbreak. So, how do you determine the actual results that will determine the viability of your MSP business? Don't fall in love with marketing. Instead, look to independent testing for an objective list of the most effective cybersecurity organizations.
But, a single test isn't enough. Look at the overall number of tests that were taken as well as the number of top-performing results to see which companies consistently rise to the top. If a business doesn't conduct independent testing in order to conceal their weaknesses, it's a sign that they're not serious. The best providers are eager to be examined.
2. Beware of the one-trick pony
Startups might refer to it as "specialization," but limiting the ways you can stop malware can be dangerous. Find a provider that offers more than antivirus protection- much more. Cybercriminals attack companies from all angles, including ransomware, phishing and advanced persistent threats (APTs). Customers require a range of protections for their mobile, physical and virtual environment.
The right ociso kb service provider can help you save time and energy in the longer term. Multi-faceted solutions are easier to manage with one source than from multiple providers. Additionally, when internal technologies are integrated, you won't face integration headaches down the road.
3. Receive top technical support
It's natural that technical problems will arise. When something happens that requires urgent assistance, you'll need a security provider that will stand by your side. You may be vulnerable to cyber-attacks if they're ineffective, have no expertise in the field of technology or interpersonal communication or do the damage they cause to your image.
Start by searching for local support services that are accessible 24/7. Find out more about their history and services. Are they recognized by the industry?
4. Check for channel focus
Cybersecurity MSPs face fierce competition and are becoming more competitive. The global managed security services market is projected to reach $29.9 billion in 2020 (according to Allied Marketing Services: Global Managed Security Services Market -- 2013-2020). It's not essential to compete with your provider if you choose a cybersecurity company that is committed to channel-driven selling.
Companies that focus on their channel will be driven to provide you the tools and resources that you need. Their success is their success. Offerings and incentives for financial benefits that make selling easier and profitable also more likely to help you.
5. Remember your advertising
Whichever firm you select as your information security provider, you'll need to keep building leads and connect with your customers. You'll be able to get ahead of the rest by choosing a firm who is dedicated to your achievement.
Find out if they offer a variety of marketing resources or even a small selection. Quality materials such as logos and templates are crucial. It's important to inquire what type of access you'll get: Is it automated, or do you need to make a phone call, and then wait for an answer?
Once you have your game plan in place, it is time to begin researching. When deciding on your cybersecurity match, it is important to think about the facts and consider the longer-term.